The number of people booking trips through online travel agencies, or OTAs as they are known for short, is growing steadily and today independent business travellers rely heavily on OTAs to book and manage their company trips rather than going through expensive travel management firms.
The number of people booking trips through online travel agencies, or OTAs as they are known for short, is growing steadily and today independent business travellers rely heavily on OTAs to book and manage their company trips rather than going through expensive travel management firms. However, since the standard OTAs focus on leisure travellers, independent business travellers are often ignored as a target market.
Enter BudgetBusinessTravel.com, which focuses on a customer-oriented approach and offers both advantageous prices and a sophisticated rewards programme.
“Today close to 55 per cent of travellers book their trips online and this number has been growing. Independent business travellers are a large part of this 55 per cent but are often overlooked by the travel industry. BudgetBusinessTravel fills that gap by addressing the needs of independent business travellers in such a way that it makes travelling for work a lot less stressful through high-quality customer service and an attractive rewards programme,” explains Steve Harrop, founder of BudgetBusinessTravel.com.
Apart from being able to book their own trips, BudgetBusinessTravel offers members the option to request assistance from their personal account manager at any time, 24/7. This service will make it a lot easier for business travellers to update their itineraries and change bookings quickly and without having to pay unnecessary processing fees.
Another benefit of BudgetBusinessTravel is its unique seven-level rewards programme. Members can progress from one level to the next by booking more trips on the website or by referrals. That way they can unlock additional, concierge-like services and benefit from discounts on their trips.
Unlike other loyalty programmes where participants lose their status after a certain time of inactivity, BudgetBusinessTravel guarantees its members lifetime access to their benefits.